About Mountain City Services, LLC

Mountain City Services Logo
Hello, my name is David Roth.

I have 20+ years of IT service & support in the publishing industry working at small businesses. My journey has provided me a broad and varied set of skills that compliment small businesses seeking quality technology service, support and other services.

I've learned much while managing the IT needs for small growing companies. In addition to the standard IT/Tech role, I've also gained practical, hands on knowledge of advertising and various marketing systems in a cross-platform environment. Experience is understanding how and when technology enhances processes in a company—deploying efficient use of existing hardware and software to streamline the business process. The human element is equally important. In addition to designing systems, I've also been the lead trainer and support person for the users who utilize them. Active listening is the key to success while training.

For nearly 20 years, I've trained and supported people on how to use their systems and software more efficiently across departments and divisions. Together, we focus on what its important to them while maintaining core training objectives.

Mountain City Services, LLC launched in October of 2017, hiring out my skills to local business professionals who can utilize my services on an "as-needed" basis. I bring practical knowledge and experience to the table and can assist today's business owners in their endeavors to make the most of their technology and develop efficiency in the business process. Read more about my career path here.

Services Offered:

Testimonials
As a new customer of Mountain City Services, David quickly proved that he knew what we were looking to accomplish. We found he is very pleasant, efficient and extremely knowledgeable about technology as it applies to our needs. He recently completed company email migration from GoDaddy to Office 365 without any interruption to our daily operation. He continues to provide IT support for numerous issues we have encountered, as well as assisting us with new equipment purchases and networking support. David understands the small business budget and has able to provide solutions that meet our needs while providing security, protecting our data.
Smith Masonry Logo
Lucie Ferguson
Office Manager 
/ Contract Admin

Smith Masonry, Inc.
Hollidaysburg, PA
Having a good CRM is critical to the success of any business. But just as important is the person who manages and maintains the CRM. Business models mature and change, technology changes, and there are many internal and external factors that that affect the life-cycle of a CRM. We have been very fortunate to have had David Roth at the helm of our CRM needs. David originally built and maintained our custom FileMaker CRM when we were part of a much larger publishing company. Today, while we still use the CRM he originally developed it has, as our business changed, taken in several incarnations. Through the years David has been our go-to person. He is responsive in making updates and support during upgrades. His advice and guidance has always been spot-on. Over the years I have worked with many database support people, David is a rare breed. His responsiveness, knowledge and willingness to do the extra mile sets him apart. We are truly grateful to have on our team and that he has stayed with us for all these years.
Theresa Swanson
Group Publisher - Director of Sales
Winter Park Publishing Company. LLC
Winter Park, FL
David is one of the most capable IT experts I have ever worked with in my 25 years in business. I worked with David at the Robb Report and he was responsible for getting a custom CRM database up and running to track sales, process improvement and reporting analytics. David was amazing besides being patient, his knowledge and insight were an incredible asset. David is currently providing IT support for my new endeavor at a smaller business located on Long Island, New York. Remotely, David walked me through the process of upgrading my operating system, giving me options and helping me decide to go with Office365 with a custom domain, email service and the Office365 professional installation. I know that I can depend and trust David and I recommend him 100%.
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Debra Manfre
Owner
DLM Bookkeeping Solutions, Inc.
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